The Erste Bank Open 2023 will be held from 21-29 October 2023.
Tickets for the Erste Bank Open 2023 will go on sale in December 2022. More information and the official ticket shops can be found here.
Forged tickets will not be acknowledged by the organizer and will also not be refunded. Thus, we strongly recommend to not buy tickets on the second or black market.
This promotion offers the opportunity to secure your exact same seating place for next year. You can only order this offer during the tournament on location.
Erste Bank Open 2 Go is our second matchcourt on the premises of the Wiener Eislauf-Verein at the Heumarkt. There, not only tournament matches are held, but the stars of the Erste Bank Open also practice. These practices can be watched free of charge. You can find more information here.
Tickets can be purchased at the official online ticket shop on our website or directly at the Wiener Stadthalle.
After you purchased your ticket through the online retailer of your choice, you will receive your ticket by e-mail. You can either print this ticket out or save it on your smartphone. On the e-ticket you will find a QR code, which will be scanned when you visit the event. You can show the code either on your ticket or the printed form. Please note that we kindly ask you to turn up the contrast of your mobile phone’s screen to prevent any problems for the scan.
You can find an ATM right beside the box offices of the Wiener Stadthalle in Halle F.
No, there are no week passes sold.
It is prohibited to bring bags, suitcases and backpacks onto the tournament venue. These items can be stored at the bag depot of the Erste Bank Open. Bags which are smaller than an A4 sheet (30x21x21 cm) are exempted from this rule.
You can find the Lost & Found desk at the front desk. According to the house rules, items, without exception, can only be turned in there.
There is a legally mandated checkroom obligation according to the rules of the Viennese Event Location Law (paragraph 12). The authorities mandate that coats, jackets, and various other outer wear has to be deposited at the checkroom. Checkrooms can be found at the first and second gallery.
There will be a depot in the forecourt of the Wiener Stadthalle where you can store your items for free.
No, after tickets have been paid for they can neither be returned nor exchanged.
Due to the use of scanners you can come and go as often as you like (as long as your ticket is valid). However, it is absolutely necessary to also scan your ticket when you leave the arena.
Wheelchair tickets are solely available at the ticket counters of Wiener Stadthalle, by calling +43 1 98 100-480 or -200, or via email@example.com.
You can find the current house rules of the Wiener Stadthalle here.
Yes, it is allowed this year. Please also read the house roules of the Wiener Stadthalle.
For more information on how to purchase hospitality packages (VIP tickets, suites and boxes) please click here.
Owners of a VIP parking voucher can enter from 2 hours before beginning. You have to leave the garage at 2 am at the latest. Please find further information on https://www.stadthalle.com/en/kommen/parken.
Märzparkgarage, Stadthallengarage, Lugner City Garage, short-term parking zones around the Stadthalle
Children up to 6 years can sit on the lap for free, for children over 6 years a full price ticket has to be purchased.
This voucher is valid for the Märzparkgarage, directly in front of the Wiener Stadthalle. The ticket has to be inserted while entering the garage.
It is not possible to upgrade a standard ticket.